Skip bin & waste Guidelines

Hints & Tips

To ensure you gain the most benefit from your skip bin hire, consider following these suggestions:

  When packing the skip bin, try to minimize empty pockets between the items. Break apart items (such as furniture, sheeting/panels, cut down tree branches etc.

  Take note of the safety and loading signs on the bin (they are there for safety reasons).

  If you are disposing of heavy items, consider booking a skip bin with a door or hiring a machine to load it with (such as a dingo mini-loader, small bobcat or excavator).

 

Safety considerations

Site Access

  We guarantee that our operators exercise care and attention when entering your property or work site.

  If there are any access issues (i.e. major traffic road, overhead wires etc.) which may affect our ability to deliver or collect a bin, it is the customer’s responsibility to bring this to Mega Hire’s attention when booking the hire.

  The site must have clear and easy access for delivery and collection. We require a minimum of one metre of clearance from both sides of our vehicles and adequate overhead clearance to operate our equipment.

  Ensure access to the bin is available once the bin is ready to pick up.

Skip Bin Placement

  It is the customer’s responsibility to determine the suitability of the chosen area for placement.

  The location must also be able to bear the weight of the vehicle and the fully loaded skip bin. Skips bins are heavy, so some movement may occur as we place down and pick up a bin. It is possible that some minor marks may result.

  Whilst we will attempt to place a bin in the customer’s preferred location, if damage occurs (above or below ground) to your property or work site, Mega Hire cannot be held responsible.

  We are not allowed to place bins on roadways, however it may be possible to place them onto nature strips depending on local Council Guideline/Bylaws. If you require the skip to be placed on the road, consider hiring a mobile skip bin on a trailer, which is registered and allowed to be parked on the road.

  Do not move or relocate bins once we have placed them on the ground as we may not be able to retrieve the bin safely.

Loading the Skip

  A bin is considered overfull when it can no longer be lifted or carried legally and safely.

  Do not stack waste above the top rail of the bin, or stack waste so that it protrudes beyond the parameters of the bin as this may prevent us from safely collecting the skip bin.

  If you are placing heavy items such as dirt, concrete or bricks in the bin, be aware of the weight restrictions. Refer to the hire contract for information on maximum weight limits and excess charges.

  In the event that a bin is overfull, we reserve the right to unload the excess rubbish. If we are unable to do this within a few minutes, we will leave the bin onsite and the customer must re-book the pickup once the bin meets the guidelines. In some cases you may be charged an additional trip. If you are unsure contact our office.

For more detail on our policies relating to the use and care of our bins please refer to our ‘Terms & Conditions of Hire’, Guidelines & FAQ on our website.

Waste Categories

Commercial / General waste

Allowed

  Domestic Household Waste (including white goods and electronics)

  Institutional, Commercial & Industrial Waste (C&I)

  Building, Construction & Demolition Waste (C&D)

  Landscape & Green Waste

  Concrete, bricks, pavers, roof tiles, ceramic tiles

  Soil, dirt, clay & shale

  Gravel, stones, asphalt Rocks

Not allowed

  Prohibited Waste Types

  Loads that contain a large amount of waste types that have no recyclable value i.e. artificial turf, polystyrene

 

Heavy waste - Concrete / Bricks 

Allowed

  Brick, concrete and reinforcing steel with only incidental dirt

  Concrete & Concrete Products 

  Mixed Concrete

Not allowed

  Prohibited Waste Types

  Asphalt, dirt, gravel,

  Plastic

  Grass, green waste, wood

  Glass

  Any other form of contaminates.

  Bricks, roof tiles, other clay based products

Green waste

Allowed

  Green Waste – only

  Timber – only

  Green Waste & Timber – mixed

  Must be as near to natural state as possible

  Ensure there are no fire ants

Not allowed

  Prohibited Waste Types

  Timber such as – kitchen cabinets, MDF board, items that have other materials attached etc.

  Turf cut off, or grass with soil attached

  Root balls, or tree trunks/branches over 100mm diameter


Steel

Allowed

  Scrap metal, rusted steel

Not allowed

  Prohibited Waste Types

  Anything other than steel


Asbestos

Allowed

  Only materials containing asbestos - these are processed at a different site to general waste.

Not allowed

  Any other general/non-connected waste

 

Prohibited Wastes

Dangerous materials (flammable, toxic, ecotoxic, explosive, poisonous, infectious substances), which includes, but it not limited to:

  Asbestos (unless specifically requested Asbestos skip)

  Biological / medical waste

  Batteries (containing liquid)

  Chemicals, oils, paints, acids

  EPA regulated wastes or dangerous goods

  No Liquids (whether contained or not)

  Poisons

  Silica containing materials

  Putrescible Waste

  Radioactive materials

  Contaminated soil, or soil containing fire ants

  Machinery tracks

  Large quantities of Styrofoam such as Coldroom Paneling, Insulated Roofing etc.

Tyres and mattresses are accepted, however attract additional disposal fees ($45 each). 

 

Frequently asked questions

Do you deliver to my site?

Every product on our website can be delivered to your site. Transport pricing is available on the product pages - simply enter in your suburb and the transport price (each way) will be displayed. If you are situated outside the greater Brisbane area, please call us for a quote.

How do you charge for weekend hires?

A weekend hire consists of a 1 day hire cost (with 8 machine hours) over the entire weekend. You are more than welcome to collect either Friday afternoon or Saturday morning and return Monday morning for just a 1 day charge!

How do you store my information?

The identification process is done via ‘Stripe’. Stripe confirms a user's identity online by analysing government-issued IDs and biometric selfies. This data is then stored externally by Stripe using measures such as encryption and tokenization to keep data safe.

Card details are also stored externally with Commbank - providing us with a token which allows us to process payments and/or refunds directly to your card without having access or storing sensitive data. 

Can I return after hours?

We are able to provide you with a 1 time gate code which allows you to drop off your equipment after hours if you are unable to in normal business hours (subject to certain machines/equipment).

Do I require any machine licences to hire?

No! We do not require any proof of licensing (other than machines that require drivers licenses) however, please double check with the site you are working on first as it may be a requirement.

Do you take security deposits?

Yes! But not on all items.

For customers that do not have a credit account with us, we do also take a security deposit in addition to the hire fee before the equipment is released. This is typically just for high-value items (such as earthmoving machines) or concrete grinders (which can attract additional charges for excess diamond usage).

Once the equipment has been returned, we will inspect it/refuel it etc and return the deposit minus any additional charges (like fuel/damage/cleaning charges).

What are your hire rates and how are they calculated?

The hire rates are calculated for each product individually. Typically there are per day and per week rates. The total price for the hire period is the number of days multiplied by the day rate, up to the value of the weekly rate. Once the value reaches the weekly rate then that rate is used.

If you have a long term hire or are a high-volume hirer, please call our office to get a specific quote for the equipment you need. The more you hire, or the longer the hire term, you will be eligable for more competitive rates.

How do I pay for my hire?

If you order online, you will be prompted to pay via credit card on checkout.

If you make a booking over the phone, we will send you an invoice with a payment link that you can click on to make payment by credit card.

You can also make payment by EFT in advance of the hire if you prefer.

Payments must be made in full before the equipment can go on hire.

How do trade accounts work?

You can apply for a trade account by completing our account application form and emailing it to us. Once approved, you can enjoy hiring on 30 day credit terms. You can download our application form here.

Trade accounts are approved based on several criteria related to the financial history of your business.

What condition is the equipment in at the start of the hire?

All machines and equipment are checked thoroughly before they are made available for hire. They will start the hire clean and full of fuel.

For higher value machines (earthmoving, compaction etc), we take pre-hire photos. The customer can view the pre-hire inspection by simply scanning the QR code on the equipment that they have on hire. You can even download it in PDF format to keep for your own record.

What's your cancellation policy?

You can cancel at any time before the hire is due to start. Additional charges will only apply if the equipment is being delivered and it has already been loaded onto a vehicle and left our yard.

Always try to let us know at least the day before if you would like to postpone or cancel your hire.

Are there delivery charges?

Delivery pricing is calculated based on your location and the items in your order. The transport price on checkout is an estimate only - when you place an order, our staff need to check it to ensure all the items you have ordered will fit within the delivery price quoted.

Only occasiionally do we need to increase the delivery price on your online order. It typically only happens if the order contains several different items and our staff need to check dimensions/weight to ensure it can fit on the delivery vehicle that the price allowed for. 99% of online orders will go through with the delivery price as quoted.

How do I return the equipment?

You can either return the equipment yourself to our yard, or we can collect it from your site.

You can choose which option you want in advance, but if you change your mind simply call us and we can update the transport as you wish.